Technology Analyst Internship

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    Southwest Airlines

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    10,001+ employeesFounded 1971Dallas, TXAirlines and Aviation
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    Best applied by Oct 1

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    About the role#

    As a Technology Analyst Intern, you will contribute to real-time projects and help advance company initiatives. You will collaborate with fellow interns, cross-functional teams, and business stakeholders to support the implementation of business applications. This role involves serving as a resource to ensure effective communication between business and technology teams while supporting projects that impact critical systems like flight attendant and pilot scheduling.

    What you'll do#

    • Conduct needs analysis with business customers regarding systems and processes.
    • Participate in requirements gathering, solution testing, user training, and deployment activities.
    • Manage timeframes for designing, coding, testing, and implementing solutions.
    • Ensure all solutions align with internal tooling, business strategies, and departmental standards.
    • Collaborate with project managers, product leaders, and solution architects to deliver technology initiatives.
    • Engage in systems and acceptance testing.

    What you'll need#

    • Currently enrolled as a full-time student pursuing a degree in Computer Science, Computer Engineering, Data Science, Statistics, Economics, Finance, or Business Administration.
    • Minimum 2.5 cumulative GPA.
    • Coursework or experience with AWS or other cloud services, and application monitoring tools like AWS X-Ray.
    • Familiarity with Jira, SharePoint, Microsoft Copilot, or AI productivity tools.
    • Knowledge of Agile principles and project management practices.
    • Ability to manage multiple concurrent assignments under tight deadlines.
    • Strong written and verbal communication skills with programming aptitude.
    • Must be at least 18 years of age with a valid U.S. Social Security Number and authorization to work in the United States.

    Location & details#

    • This is a full-time, remote internship for Summer 2027.
    • The position requires a 40-hour work week.
    • While the role is remote, it may require travel for occasional meetings or training.
    • Note that residents of certain states and localities are ineligible for this remote position, including Alaska, California, Colorado, Delaware, Illinois, Iowa, Massachusetts, Maryland, Montana, New Jersey, New Hampshire, New York, North Dakota, South Dakota, Oregon, Pennsylvania, Vermont, Washington, West Virginia, Wyoming, and Puerto Rico.

    About Southwest Airlines

    Southwest Airlines operates as a public airline company based in Dallas, Texas. Founded in 1971, the company provides air transportation services. It maintains a workforce of over 40,000 employees. The business focuses on customer service and low-cost travel.

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