About the role#
We are looking for interns to support the implementation of our Workday scheduling system across our operations. This role offers hands-on experience in enterprise HR technology, project management, and operational support. You will work closely with HR, IT, and operations teams to ensure a smooth transition to the new system.
What you'll do#
- Perform data entry, validation, and conversion tasks to support the Workday rollout.
- Assist with end-to-end testing by running scripts, documenting results, and identifying issues.
- Create and update user guides, job aids, and communication materials.
- Travel to various park locations to provide on-site support during go-live activities.
- Train managers and employees on the new scheduling system.
- Present project updates and testing results to leadership and stakeholders.
- Troubleshoot user questions and escalate technical issues when necessary.
- Maintain testing logs and manage project documentation.
What you'll need#
- Current enrollment in an accredited college or university, preferably with sophomore, junior, or senior standing.
- Pursuing a degree in Business Administration, Human Resources, MIS, Information Technology, or a related field.
- Proficiency in Microsoft Excel, Word, and PowerPoint.
- Experience with Excel formulas, sorting, and filtering.
- Strong attention to detail and ability to handle data accurately.
- Excellent written and verbal communication skills.
- Confidence presenting information to supervisors and management.
- Ability to work independently and as part of a team.
- Previous experience in customer service, training, or leadership roles.
- High level of professionalism and ability to maintain confidentiality.
- Ability to learn new software quickly.
- Interest in enterprise software and business systems.
Location & details#
- This is a part-time, on-site internship based in Pigeon Forge, Tennessee.
- You must be willing and able to travel up to 50 to 75 percent of the time during implementation periods.
- You will need to stand and walk throughout park properties while providing on-site support.
About Silver Dollar City Parks & Resorts
Silver Dollar City Parks and Resorts operates a collection of entertainment venues in the Ozarks. The company manages an 1880s theme park, the Showboat Branson Belle, a water park, and a campground. Founded in 1960, the organization is based in Branson, Missouri. It employs between 1,001 and 5,000 people.
How to get in at Silver Dollar City Parks & Resorts
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