About the role#
Shields Health Solutions is looking for Pharmacy Interns to support our UMass Specialty Pharmacy team. You will provide integrated support to patients and pharmacists by delivering medication adherence assistance. This role is for a self-starter who wants to gain experience in specialty pharmacy management.
What you'll do#
- Interpret and enter prescriptions and clarify orders with pharmacists or clinicians.
- Label and fill prescriptions for pharmacist verification.
- Perform pharmaceutical calculations and identify medications that require special storage or handling.
- Assemble necessary supplies for medications, such as needles, syringes, and sharps containers.
- Prepare medication for delivery to patients and departments.
- Manage inbound inquiries and conduct outbound therapy or medication adherence check-ups.
- Secure refill prescriptions and resolve insurance-related issues, including assisting with financial assistance forms.
- Maintain pharmacy inventory by ordering and receiving drugs.
- Communicate directly with patients over the phone to assist with medication awareness.
- Input data, adjudicate test claims, and prepare follow-up action plans.
- Manage and update data using database applications.
- Identify trends, resolve problems, and participate in process improvement initiatives.
What you'll need#
- Must be registered as a Pharmacy Intern with the State of Massachusetts.
- Commitment to obtaining any required certifications within a mutually agreed upon timeframe.
- 1+ years of pharmacy technician experience is preferred.
- Strong phone, organizational, and interpersonal skills.
- High proficiency in Microsoft Office tools, including Outlook, Teams, Word, Excel, and PowerPoint.
- Ability to quickly learn database programs and extract relevant information.
- Solid computer skills, including navigating the internet and web-based platforms.
- Ability to handle sensitive and private data with discretion and confidentiality.
Location & details#
- Location: Worcester, Massachusetts.
- Work Modality: On-site.
- Employment Type: Full-time.
- Compensation: $20.00 to $30.00 per hour, depending on experience and skills.
- Term: Rolling.
About Shields Health Solutions
Shields Health Solutions operates in the specialty pharmacy sector. The company provides services to health systems to manage specialty pharmacy programs and coordinated care. Founded in 2012, the organization is based in Stoughton, Massachusetts. It employs over 2,000 people.
How to get in at Shields Health Solutions
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