About the role#
The Customer Success Professional intern assists in streamlining back-office operations and improving overall efficiency. You will focus on optimizing quote-to-cash processes, maintaining customer workflows, and reducing administrative tasks for Customer Success Managers. This role requires a proactive approach to maintaining data accuracy and ensuring smooth operations.
What you'll do#
- Lead continuous improvement projects to enhance performance and the customer experience.
- Collaborate with global quote-to-cash teams to ensure accurate data, reporting, and processes.
- Transform raw data into dashboards using Excel or Power BI.
- Analyze data to uncover trends and identify potential problems in reports.
- Assist with training and enablement for new and existing product launches.
- Update project plans and notes to keep stakeholders informed on pending issues.
What you'll need#
- Active enrollment in a four-year or advanced degree program at an accredited university.
- Legal authorization to work in the U.S. (sponsorship is not provided).
- A cumulative GPA of 3.0 or higher on a 4.0 scale.
- Experience with data visualization using Power BI or Excel, including complex functions.
- Residence within 50 miles of Milwaukee, WI.
Location & details#
- Location: Milwaukee, WI.
- Modality: Hybrid (expected in office Mondays, Tuesdays, and Thursdays).
- Employment: Full-time, paid internship.
- Compensation: $19 - $28 per hour.
- Benefits: Includes health insurance, 401k, and paid holidays.
About Rockwell Automation
Rockwell Automation produces industrial automation and manufacturing technology. The company specializes in automation systems, drives, and safety products. Its primary product brands include Allen-Bradley and Rockwell Software. Based in Milwaukee, Wisconsin, the firm operates as a public company with over 22,000 employees.
How to get in at Rockwell Automation
Applying early to Rockwell Automation provides a distinct advantage because recruiters review submissions as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first, early applicants get seen before the pile grows. This helps you avoid the frustration of submitting your resume to a crowded queue. You can also find the right people to contact to increase your visibility. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral, which materially improves response rates. Direct outreach often turns a cold application into a real conversation.
