About the role#
The Customer Response Engineering Intern will lead an engineering project designed to improve how we investigate anomalies and deliver value to our customers. You will work alongside experienced engineers to design and implement software, automation, or AI-driven capabilities. The goal is to reduce manual effort and improve operational efficiency. This is a paid internship that offers hands-on experience solving real-world engineering challenges with measurable impact.
What you'll do#
- Learn the team's processes, workflows, systems, and engineering tools.
- Collaborate with engineers and partners to define project requirements and goals.
- Design, develop, test, and deploy software, automation, or AI-driven solutions.
- Work with data from multiple systems to enable automation.
- Document your solutions, implementation details, and recommendations for future work.
- Present project results and key insights to engineering leadership.
- Manage a project that improves team productivity and customer outcomes.
What you'll need#
- Enrollment in a bachelor's or advanced degree program in Computer Science, Software Engineering, Computer Engineering, Artificial Intelligence, Data Science, or a related field.
- Graduation date of December 2027 or later.
- Minimum cumulative GPA of 3.0 on a 4.0 scale.
- Experience developing software with Python, C, or C++.
- Experience with GitHub and source control practices.
- Familiarity with AI, generative AI, machine learning, agentic systems, or large language models.
- Experience integrating applications through APIs, SDKs, databases, and other engineering tools.
- Ability to analyze data from multiple systems to develop automation and workflow improvements.
- Knowledge of software design, debugging, and troubleshooting techniques.
- Effective written and verbal communication skills.
- Legal authorization to work in the U.S. without sponsorship.
Location & details#
- Location: Mayfield Heights, OH. You must live within 50 miles of this site.
- Term: Summer 2027, with the ability to continue in a remote, part-time capacity during the school year.
- Modality: Hybrid. Employees are expected to work on-site Mondays, Tuesdays, and Thursdays.
- Employment: Full-time during the summer.
About Rockwell Automation
Rockwell Automation produces industrial automation and manufacturing technology. The company specializes in automation systems, drives, and safety products. Its primary product brands include Allen-Bradley and Rockwell Software. Based in Milwaukee, Wisconsin, the firm operates as a public company with over 22,000 employees.
How to get in at Rockwell Automation
Applying early to Rockwell Automation provides a distinct advantage because recruiters review submissions as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first, early applicants get seen before the pile grows. This helps you avoid the frustration of submitting your resume to a crowded queue. You can also find the right people to contact to increase your visibility. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral, which materially improves response rates. Direct outreach often turns a cold application into a real conversation.
