About the role#
The Service Desk Intern supports technology operations by managing user devices and resolving daily support tickets. This role provides hands-on experience in an enterprise environment, including exposure to areas like network operations, security, and data analytics. You will work on-site and assist with hardware lifecycles and service delivery standards.
What you'll do#
- Configure, install, and support computing hardware including laptops, desktops, mobile devices, monitors, and docking stations.
- Assist with the annual PC hardware refresh and manage equipment lifecycles.
- Respond to and resolve Service Desk incidents while meeting established service levels.
- Coordinate the setup, teardown, and relocation of equipment across office locations.
What you'll need#
- You must be at least 18 years old.
- A GED or High School Diploma is required.
- You must be a current student pursuing a bachelor's degree in Computer Science or Management Information Systems.
Location & details#
- This position is located in Harrisburg, Pennsylvania.
- Work is 100% on-site.
- This is a part-time role with a flexible schedule of up to 20 hours per week.
- The internship term is rolling.
About PSECU
PSECU is a credit union based in Harrisburg, Pennsylvania. Founded in 1934, the institution operates as a nonprofit organization. It provides financial services and education to more than 500,000 members. The company manages 7 billion dollars in assets and employs 944 people.
How to get in at PSECU
Applying to PSECU early gives you a distinct advantage because recruiters review applications before the candidate pool grows too large. Intern Insider sends an instant alert the moment a role matching your target is published, helping you stay ahead of the crowd. This timing often makes the difference between being seen and getting lost in the pile. You can use Intern Insider to find the specific recruiters behind these roles and reach out directly to ask about the position or a potential referral. Connecting with a human being at PSECU often improves your response rates compared to submitting a cold application. It is a simple way to show you are serious about the opportunity.
