About the role#
As a Patient Financial Services Intern, you will receive training in the fundamental aspects of medical billing and collections. This role provides hands-on experience with insurance payer requirements, patient advocacy, and demographic research to support the revenue cycle. You will work under the guidance of the Manager of Patient Financial Services.
What you'll do#
- Receive training in medical billing and collections procedures.
- Contact insurance and government agencies to verify eligibility, process authorizations, and discuss benefits.
- Communicate with facilities and first responders to obtain accurate demographic information.
- Prepare and submit insurance claims both electronically and by paper.
- Monitor claim status and follow up on unpaid, rejected, denied, or underpaid claims.
- Document all collection activity and payer correspondence in the billing system.
- Assign accurate ICD-10, CPT, and HCPCS codes for diagnoses and services.
- Maintain knowledge of coding changes and payer requirements.
- Protect patient confidentiality and comply with HIPAA regulations.
- Support company safety policies and procedures.
What you'll need#
- High school diploma or equivalent.
- Current participation in an education-related internship through a certified program.
- Familiarity with general office procedures and equipment.
- General PC skills, including experience with Microsoft Word and Excel.
- Experience using email and web browsers.
Location & details#
- Location: Phoenix, Arizona.
- Work Modality: On-site.
- Employment Type: Part-time.
- Compensation: Paid internship.
About PHI Air Medical
PHI Air Medical provides air ambulance services across the United States. The company works with local communities and healthcare systems to deliver medical transport and outreach education. It operates as a privately held organization based in Tempe, Arizona. The workforce consists of 1,001 to 5,000 employees.
How to get in at PHI Air Medical
Applying early gives you a distinct advantage at PHI Air Medical, as recruiters often review candidates before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, ensuring you are among the first to submit your materials. This timing helps you stay ahead of the crowd when roles open. You can also reach out to the recruiters behind these roles to ask about the position or a potential referral, which often improves your response rate. Intern Insider surfaces these specific contacts for you, allowing you to bypass the standard queue and connect with the people actually making the hiring decisions.
