About the role#
The Khoury College of Computer Sciences at Northeastern University is looking for a Graduate Student Services Coordinator to support a growing population of master's students. This role involves managing administrative tasks, providing academic guidance, and coordinating student-focused initiatives on the San Jose campus. You will work closely with the Director of Graduate Student Services and other faculty to ensure students receive consistent support from enrollment through graduation.
What you'll do#
- Advise a caseload of 300 to 400 master's students on course planning, registration, and university resources.
- Monitor student academic performance and connect struggling students with appropriate faculty or support offices.
- Manage the registration process and process necessary forms in collaboration with the Director of Operations.
- Organize student events, including town hall meetings, social gatherings, and advising workshops.
- Act as a liaison with the Office of Global Services regarding visa matters, such as CPT, OPT, and Form I-20 documentation.
- Coordinate with career development advisors to verify student eligibility for graduate co-ops.
- Maintain the graduate student database and prepare reports for program directors and the Graduate Faculty Committee.
- Support special projects, which may include teaching assistant hiring, student club support, or the apprenticeship program.
What you'll need#
- A bachelor’s degree is required; a master’s degree is preferred.
- Two to three years of professional experience, ideally within a higher education setting.
- Proficiency with spreadsheets and database management.
- Experience working with a diverse student population.
- Strong written and verbal communication skills.
- The ability to work independently and as part of a collaborative team.
Location & details#
- This is a full-time, on-site position based in San Jose, California.
- The role follows a rolling term.
About Northeastern University
Northeastern University is a research institution based in Boston. It operates campuses across North America and focuses on experiential learning. The university integrates classroom study with professional work and research opportunities. It maintains a research enterprise centered on health, security, and sustainability.
How to get in at Northeastern University
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