About the role#
The Mortgage Assumptions Team manages the transfer of mortgage loan obligations while ensuring compliance with investor, regulatory, and servicing requirements. As a Summer Associate, you will support operational excellence and modernization initiatives. You will gain exposure to the end-to-end assumption process and contribute to projects focused on efficiency, scalability, and member experience. This is a 12-week program running from May 2027 through August 2027.
What you'll do#
- Analyze assumption production, inventory, cycle times, and service level performance.
- Assist with developing dashboards, scorecards, and operational reports.
- Support process improvement and Servicing Modernization initiatives.
- Identify opportunities to improve efficiency, automation, and operational controls.
- Conduct data analysis to support workforce planning, productivity, and business decisions.
- Collaborate with cross-functional teams, including Member Services, Compliance, Risk, and Technology.
- Prepare presentations, reports, and recommendations for leadership.
- Participate in business reviews and present project findings at the conclusion of the internship.
What you'll need#
- Currently pursuing a degree in Business Administration, Data Science, Finance, Economics, Statistics, or Computer Science from an accredited college or university.
- Anticipated graduation date of December 2027 or later.
- Proficiency with Microsoft Office, particularly Excel and PowerPoint.
- Strong analytical, research, and problem-solving skills.
- Ability to interpret data and provide recommendations.
- Strong written and verbal communication skills.
- Ability to work independently and collaboratively in a team environment.
- Experience with Power BI or other reporting tools is a plus.
Location & details#
- Location: 5550 Heritage Oaks Dr, Pensacola, FL 32526.
- Modality: On-site.
- Schedule: Monday through Friday, 8:00 AM to 4:30 PM CT.
- Status: Full-time, paid internship.
About Navy Federal Credit Union
Navy Federal Credit Union is a nonprofit financial institution founded in 1933. It serves the Armed Forces, Department of Defense, veterans, and their families. With over 15 million members and more than 25,000 employees, it operates as the largest credit union in the world. The organization maintains its headquarters in Vienna, Virginia, alongside additional campuses in Florida, California, and Virginia.
How to get in at Navy Federal Credit Union
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