About the role#
The Consumer Lending Operational Analytics team provides analytics, business intelligence, and data governance support for Credit Card and Consumer Loan Operations. You will join this team to work on a meaningful analytics or modernization initiative. You will gain hands-on experience by translating business problems into analytical solutions, identifying trends, and presenting findings to leadership.
What you'll do#
- Support the development and modernization of operational analytics, dashboards, and reporting solutions.
- Analyze complex data to identify performance drivers, trends, and opportunities for operational improvement.
- Partner with analysts and business stakeholders to define analytical requirements and develop effective solutions.
- Assist in designing Power BI dashboards and self-service analytics capabilities.
- Explore ways to apply AI and automation to improve analytical processes and efficiency.
- Support data quality and governance to improve the reliability and usability of operational metrics.
- Research opportunities to standardize and automate recurring reporting needs.
- Develop presentations and visualizations to communicate findings to business partners.
- Participate in cross-functional team initiatives that support Consumer Lending analytics.
What you'll need#
- Currently pursuing a degree from an accredited college or university with an anticipated graduation date of December 2027 or later.
- Strong analytical and problem-solving skills with the ability to identify patterns and draw logical conclusions.
- Ability to translate data into clear insights and business-focused outcomes.
- Effective verbal and written communication skills.
- Strong attention to detail and focus on the accuracy of analytical work.
- Ability to work collaboratively with team members and stakeholders.
- Demonstrated curiosity and a willingness to learn new technologies and business concepts.
- Ability to manage multiple priorities and deliver assignments within established timelines.
- Familiarity with data analysis, visualization, or business intelligence concepts.
- Experience with or exposure to tools such as Power BI, Tableau, SQL, Python, R, or Excel.
- Proficiency with Microsoft Excel and PowerPoint.
- Interest in financial services, consumer lending, and emerging technologies like AI.
Location & details#
- This is a 12-week, full-time, paid internship running from May 2027 to August 2027.
- The role is on-site at either 820 Follin Lane, Vienna, VA or 5510 Heritage Oaks Drive, Pensacola, FL.
- Working hours are Monday through Friday, 8:00 AM to 4:30 PM.
About Navy Federal Credit Union
Navy Federal Credit Union is a nonprofit financial institution founded in 1933. It serves the Armed Forces, Department of Defense, veterans, and their families. With over 15 million members and more than 25,000 employees, it operates as the largest credit union in the world. The organization maintains its headquarters in Vienna, Virginia, alongside additional campuses in Florida, California, and Virginia.
How to get in at Navy Federal Credit Union
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