About the role#
Join our team as a Summer Associate to help strengthen how we make portfolio decisions. You will focus on turning operating model adoption into clearer decision inputs, sharper trade-offs, and more consistent follow-through. You will work with a small set of high-impact measures to help leaders see what is working and what to improve next.
What you'll do#
- Draft a Decision Quality Scorecard template and a Decision Effectiveness field guide.
- Develop a practical Decision Quality Index (DQI) and pilot it with a limited number of teams.
- Create a signal-to-decision map to identify which signals are used versus ignored.
- Run constraint scenarios or stress tests to identify where the operating model needs mitigation.
- Translate findings into executive-ready artifacts, including a concise readout with recommendations.
What you'll need#
- Currently pursuing a degree in Business Administration, Operations Management, Computer Science, or Data Science from an accredited college or university with a graduation date of December 2027 or later.
- Strong analytical thinking with the ability to translate ambiguous inputs into clear insights.
- Comfort working with senior stakeholders and facilitating structured conversations about trade-offs.
- Ability to communicate crisply in writing for executive summaries, scorecards, and playbooks.
- Exposure to operating models, governance, portfolio management, or Agile/Lean methodologies.
- Familiarity with KPI design, dashboards, performance measurement systems, or decision flow mapping.
- Ability to run lightweight stress tests, scenario analysis, or pre-mortems.
- Strong attention to detail and follow-through across multiple workstreams.
Location & details#
- This is a 12-week, full-time, paid internship running from May 2027 to August 2027.
- The role is on-site at our locations in Vienna, VA; Pensacola, FL; or Winchester, VA.
- Working hours are Monday through Friday, 8:00 AM to 4:30 PM CT.
About Navy Federal Credit Union
Navy Federal Credit Union is a nonprofit financial institution founded in 1933. It serves the Armed Forces, Department of Defense, veterans, and their families. With over 15 million members and more than 25,000 employees, it operates as the largest credit union in the world. The organization maintains its headquarters in Vienna, Virginia, alongside additional campuses in Florida, California, and Virginia.
How to get in at Navy Federal Credit Union
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