About the role#
The Veterans Readiness and Employment (VR&E) Processing Assistant supports the School Student Business Services-Military team. This role helps students navigate VR&E and Military Tuition Assistance benefits. You will assist with processing Chapter 31 benefits, maintain records, and ensure compliance with federal regulations and internal policies.
What you'll do#
- Field VR&E inquiries through phone and virtual channels.
- Assist with reporting student enrollments to the U.S. Department of Veterans Affairs.
- Process VA correspondence and perform administrative tasks related to benefit administration.
- Support students throughout the certification process.
- Attend webinars, student orientations, and training seminars regarding VA Education Benefits.
- Perform additional tasks related to on-campus Veteran Services as assigned.
What you'll need#
- Current enrollment as a National University student receiving Veteran Education Benefits under Title 38, U.S.C., Chapters 30, 31, 32, 33, 35, 1606, or the Edith N. Rogers STEM Scholarship.
- Enrollment in an approved program at a rate of 3/4 time or greater during the work study semester.
- Maintenance of good academic standing per the university's Satisfactory Academic Progress policy.
- Experience in customer service and customer relations.
- A fundamental understanding of Veterans Education Benefits.
- Ability to navigate VA.gov, Ask VA, eBenefits.gov, and the GI Bill Comparison Tool.
- Proficiency with Microsoft Office Suite and communication within hybrid work environments.
- Ability to follow written and oral instructions and complete projects on time.
- Ability to meet employee performance and campus dress code standards.
Location & details#
- This position is remote and based in the United States.
- This is a part-time role.
- Veterans with service-connected disabilities rated at 30 percent or more receive hiring priority for this VA Work Study position.
About National University
National University is a private, nonprofit institution based in San Diego, California. Founded in 1971, the school provides higher education for working professionals. It offers more than 120 graduate and undergraduate degree programs. The university uses a flexible format where students take one class per month.
How to get in at National University
Securing an internship at National University requires timing. Because roles fill quickly, Intern Insider sends an instant alert the moment a position is published, allowing you to apply early before the applicant pool grows. Being among the first to submit your materials helps ensure your profile is seen by the hiring team. Beyond the initial application, finding the right contact is helpful. Intern Insider surfaces the recruiters behind the roles at National University, which allows you to reach out directly. Asking a specific question about the internship or requesting a referral can materially improve your response rates compared to a standard submission.
