About the role#
The Veteran Education Benefits Assistant supports the School Certifying Official team at National University. You will help military-affiliated students navigate their education benefits and assist with administrative tasks related to VA enrollment reporting. This position is a VA Work Study role.
What you'll do#
- Field inquiries about Veteran Education Benefits through phone, virtual, and in-person channels.
- Assist the team in reporting student enrollments to the U.S. Department of Veterans Affairs.
- Process VA correspondence and handle administrative tasks for Veteran Services.
- Collaborate with SCO team leadership to identify and address the needs of military-affiliated students.
- Participate in campus initiatives, student orientations, and training seminars.
- Perform additional duties as needed to support on-campus Veteran Services.
What you'll need#
- Current enrollment as a National University student at 3/4 time or greater.
- Receipt of Veteran Education Benefits under Title 38, U.S.C., Chapters 30, 31, 32, 33, 35, 1606, or the Edith N. Rogers STEM Scholarship.
- Good academic standing according to the Satisfactory Academic Progress Policy.
- Experience in customer service and customer relations.
- A fundamental understanding of Veterans Education Benefits.
- Ability to use VA.gov, Ask VA, eBenefits.gov, and the GI Bill Comparison Tool.
- Proficiency with Microsoft Office Suite and communication in hybrid work environments.
- Ability to follow instructions and complete projects on time.
- Ability to meet performance and dress code standards.
Location & details#
- Location: Spectrum Center, San Diego, California.
- Modality: Hybrid.
- Employment type: Part-time.
- Note: Veterans with service-connected disabilities rated at 30 percent or more receive hiring priority for this position.
About National University
National University is a private, nonprofit institution based in San Diego, California. Founded in 1971, the school provides higher education for working professionals. It offers more than 120 graduate and undergraduate degree programs. The university uses a flexible format where students take one class per month.
How to get in at National University
Securing an internship at National University requires timing. Because roles fill quickly, Intern Insider sends an instant alert the moment a position is published, allowing you to apply early before the applicant pool grows. Being among the first to submit your materials helps ensure your profile is seen by the hiring team. Beyond the initial application, finding the right contact is helpful. Intern Insider surfaces the recruiters behind the roles at National University, which allows you to reach out directly. Asking a specific question about the internship or requesting a referral can materially improve your response rates compared to a standard submission.
