About the role#
As a Student Customer Service Representative, you serve as the primary point of contact for our customers. You will help people manage their money, ensure transactions are accurate, and recommend services that align with their financial goals. This position offers a practical way to build professional skills in banking and teamwork.
What you'll do#
- Greet and assist customers with a friendly attitude.
- Process everyday banking transactions such as cashing checks, deposits, and withdrawals.
- Help customers understand their financial options.
- Recommend bank products based on specific customer needs.
- Work with your teammates to keep the branch running smoothly.
What you'll need#
- Strong people skills and a friendly attitude.
- Clear communication skills for phone, email, and in-person interactions.
- Ability to work with computers and software like Word, Excel, Outlook, and Teams.
- Dependability and a high level of attention to detail.
- Ability to stay calm and helpful during busy periods.
- Willingness to learn new things and take on challenges.
- Current enrollment as a student in Business Administration, Finance, or Economics.
Location & details#
- This role is based on-site in Howards Grove, Wisconsin.
- The position is part-time, with 10 to 20 hours per week during the school year and 30 to 40 hours per week during the summer.
- This is a paid position.
About National Exchange Bank & Trust
National Exchange Bank and Trust is a family-owned financial institution founded in 1933. Based in Fond du Lac, Wisconsin, it serves the southeastern region of the state through 32 locations. The bank manages over 2 billion dollars in assets and employs between 201 and 500 people. It specializes in commercial, municipal, and consumer banking, as well as trust and asset management services.
How to get in at National Exchange Bank & Trust
Applying early gives you a distinct advantage at National Exchange Bank and Trust, as recruiters often review candidates before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. This helps you get your materials seen before the pile grows. Reaching out to the right person is often more effective than submitting an application into a general queue. Intern Insider surfaces the recruiters behind the company roles so you can reach out directly to ask about the position or a referral. This direct approach materially improves your response rates.
