About the role#
The Field Service Technician Co-Op program offers hands-on experience with the Northeast Field Service Operations team. This role focuses on supporting public safety customers by applying academic knowledge to multi-site RF communications systems and networking infrastructure. You will work alongside technical leaders to solve complex problems and ensure the reliability of mission-critical systems.
What you'll do#
- Provide technical support for specialized telecommunications systems and public safety applications.
- Maintain and document complex communications systems, including base stations and console equipment.
- Develop solutions to technical challenges encountered during system maintenance, upgrades, and support.
- Submit weekly reports detailing activities and accomplishments.
- Participate in continuous training to master the latest troubleshooting techniques and technologies.
What you'll need#
- Current enrollment in a 2-year or 4-year degree program in Electrical Engineering, Computer Engineering, Computer Science, or Industrial Engineering.
- Active pursuit of a Security+, Network+, CCNA, or NRS1 certification.
- Knowledge of wired communications, including LAN/WAN, cabling, routers, switches, firewalls, and bridges.
- Experience with RF interfaces, such as transmitters, receivers, and antenna networks.
- A valid driver’s license with a clean driving record.
- U.S. citizenship with the ability to pass a fingerprint-based background check required for CJIS compliance.
Location & details#
- Locations: Liverpool, New York and remote options.
- Work Modality: This is a full-time, on-site and remote hybrid position.
- Compensation: $40,000 - $50,000 USD.
- Travel: Less than 10% travel required.
