About the role#
The Premium & VIP Experiences Intern joins our team to gain exposure to exclusive hospitality programs, premium spaces, and commercial initiatives. You will work closely with leadership to support our VIP portfolio and contribute to the experiences of our most valued members, clients, and guests. This role provides a view into how premium sports and entertainment hospitality is built and managed across our venues and teams.
What you'll do#
- Support the planning and execution of VIP experiences across our teams, venues, and live events.
- Assist with VIP member and guest servicing, ensuring thoughtful and personalized support.
- Contribute to commercial initiatives by helping develop and launch new premium concepts.
- Research global trends and best practices in hospitality, luxury, and experiential industries to identify new innovations.
- Collaborate with internal departments including Ticketing, Partnerships, Marketing, and Food & Beverage.
- Maintain membership information, reporting, and program insights.
- Support premium seating and in-venue operations during game days and concerts.
- Assist with the development of business cases and presentations for future opportunities.
- Adhere to all company standards and comply with the Occupational Health & Safety Act.
What you'll need#
- Current enrollment in a University or College program in business, sport management, hospitality, events, marketing, communications, or a related field.
- A genuine interest in premium experiences, consumer trends, and emerging technologies.
- Strong organizational skills with the ability to manage multiple projects and deadlines.
- Excellent written and verbal communication skills for interacting with colleagues, senior leaders, and VIP guests.
- Proactive mindset with the ability to solve problems and adapt to changing priorities.
- High level of discretion and professional judgment when handling confidential information.
- Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook.
- Ability to work a flexible schedule, including select evenings and weekends to support home games and special events.
Location & details#
- This is a paid, full-time, on-site position based in Toronto, Ontario.
- The role operates on a rolling term basis.
About MLSE (Maple Leaf Sports & Entertainment Partnership)
MLSE operates sports franchises and entertainment venues in Canada. The company manages teams including the Toronto Maple Leafs, Toronto Raptors, Toronto FC, and Toronto Argonauts. It also oversees development teams such as the Toronto Marlies and Raptors 905. The organization owns and operates venues like Scotiabank Arena and BMO Field. MLSE employs between 1,001 and 5,000 people and is based in Toronto.
How to get in at MLSE (Maple Leaf Sports & Entertainment Partnership)
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