About the role#
As a Premium Services Intern, you will join the team responsible for delivering fan service to Suite Holders at Scotiabank Arena. This role involves a mix of client-facing responsibilities, administrative support, and internal employee engagement projects. You will gain exposure to the operational side of professional sports and entertainment.
What you'll do#
- Support championship-level fan service for Suite Holders during events at Scotiabank Arena.
- Manage daily tasks including courier coordination, suite details, and ticket receipt distribution.
- Handle Suite Holder special requests and oversee the donation program.
- Assist the Suite Rental team with service workflows from point-of-sale to event arrival.
- Research and investigate industry best practices across the NBA and NHL.
- Maintain the department storage room and handle administrative data entry.
- Support the planning and execution of organization-wide employee events and recognition programs.
- Create presentations and messaging for both executive and non-executive audiences.
- Update internal communication channels to keep staff informed.
- Research employee experience to help shape future workplace initiatives.
- Work in compliance with the Occupational Health and Safety Act.
What you'll need#
- Current enrollment in a university or college degree or diploma program in sports, public relations, or communications.
- Proficiency in Microsoft Office, specifically Excel, PowerPoint, and Word.
- Strong communication, organizational, and interpersonal skills.
- Ability to work independently with high attention to detail.
- Capacity to multitask and manage multiple deadlines.
- Commitment to maintaining confidentiality regarding client and financial information.
Location & details#
- Location: Toronto, Ontario.
- Modality: On-site.
- Schedule: Full-time, including weekdays, evenings, weekends, and holidays as required by event schedules.
- Compensation: $38,760.
About MLSE (Maple Leaf Sports & Entertainment Partnership)
MLSE operates sports franchises and entertainment venues in Canada. The company manages teams including the Toronto Maple Leafs, Toronto Raptors, Toronto FC, and Toronto Argonauts. It also oversees development teams such as the Toronto Marlies and Raptors 905. The organization owns and operates venues like Scotiabank Arena and BMO Field. MLSE employs between 1,001 and 5,000 people and is based in Toronto.
How to get in at MLSE (Maple Leaf Sports & Entertainment Partnership)
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