About the role#
This summer internship offers a project-based experience within the Provider Network Informatics and Value-Based Care Analytics teams. You will work on initiatives to improve operational workflows and infrastructure. This role provides exposure to business operations, data analytics, and process improvement within the healthcare industry.
What you'll do#
- Help transition operational workflows and workload management into JIRA.
- Work with internal teams to evaluate current workflow structures and business requirements.
- Analyze existing processes and reporting capabilities to assist with implementation.
- Design and configure workflows, notifications, and task management processes in JIRA.
- Convert manual and email-based work processes into standardized, automated workflows.
- Update policies, procedures, and process documentation.
- Build and maintain project tracking tools and documentation.
- Support the migration of existing work items into JIRA.
What you'll need#
- Enrollment in a bachelor's or master's degree program as a junior, senior, or graduate student.
- A minimum cumulative GPA of 2.8, with 3.0 preferred.
- Ability to work full-time (40 hours per week) for 12 consecutive weeks during Summer 2027.
- Pursuing a degree in Health Administration, Business Administration, Finance, Data Science, Statistics, or a related field.
- Strong organizational skills and attention to detail.
- Clear verbal and written communication abilities.
- Interest in healthcare operations, process improvement, or project management.
- Proficiency with Microsoft Office, including Excel, Word, and PowerPoint.
- Familiarity with workflow management or project tracking tools.
Location & details#
- This is a paid, full-time internship based in Brooklyn, Ohio.
- The role is hybrid, requiring you to work onsite 3 days per week.
About Medical Mutual
Medical Mutual is a health insurance company based in Cleveland, Ohio. Founded in 1934, it provides health, life, disability, dental, vision, and indemnity plans. The company employs over 3,000 people and offers both group and individual coverage options. It operates as a privately held organization with multiple offices across the state.
How to get in at Medical Mutual
Securing an internship at Medical Mutual requires timing because early applicants often reach recruiters before the candidate pool grows too large. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first and get seen before the pile grows. Reaching out to the right person is your next step to stand out from the crowd. Intern Insider surfaces the recruiters behind the company roles so you can reach out directly to ask about the role or a referral, which materially improves response rates.
