About the role#
Manchester University is hiring a Student Financial Services Counselor to help students and families navigate the financial aid process. You will report to the Director of Student Financial Services and play a key role in administering federal, state, institutional, and private financial aid programs. This position is a resource for students and families while ensuring that all financial aid processes remain accurate and compliant.
What you'll do#
- Administer and award financial aid based on federal, state, and institutional regulations.
- Counsel students and families on eligibility, award packages, payment options, and special circumstances.
- Support federal and institutional verification processes, including reviewing documentation and communicating with students.
- Manage data exchanges with federal agencies using COD and EdConnect.
- Oversee federal and private loan programs, including certifications and exit counseling.
- Administer Indiana state financial aid programs, including claims processing.
- Act as the primary contact for outside scholarship providers.
- Collaborate with Admissions and other offices to support enrollment and student success.
- Train Admissions and Success Advising staff on financial aid policies.
- Represent the department at campus events, FAFSA assistance efforts, and community outreach.
What you'll need#
- A Bachelor's degree.
- At least one year of experience in financial aid.
- Strong customer service skills and a commitment to supporting students.
- Excellent written, verbal, and technical communication skills.
- The ability to work independently and as part of a team.
- Experience managing multiple priorities while maintaining accuracy.
- Proficiency with Ellucian Colleague, Insights, and Microsoft Office Suite.
- A commitment to a welcoming and inclusive environment.
Location & details#
- Location: North Manchester, Indiana.
- Work Modality: On-site.
- Employment Type: Full-time.
- Compensation: $16.73 - $25.09 per hour.
- Benefits: Includes five weeks of paid time off, tuition remission for employees and dependents, medical coverage through an ICHRA, dental and vision insurance, life and disability insurance, a 403(b) retirement plan, and paid holidays.
About Manchester University
Manchester University is a liberal arts institution founded in 1860. It maintains a primary campus in North Manchester, Indiana, with additional health science facilities in Fort Wayne. The university offers over 70 undergraduate programs alongside various graduate degrees in fields like pharmacy, physical therapy, and business administration. It operates as a nonprofit organization with roughly 946 employees.
How to get in at Manchester University
Securing an internship at Manchester University requires a proactive approach to application timing. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first, as early applicants get seen before the pile grows. This helps you avoid the frustration of submitting materials into a black hole after a position has already been filled. You can also use Intern Insider to surface the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral, which materially improves response rates. Connecting with the right person often provides the clarity you need to tailor your application effectively, making your interest stand out from the standard queue.
