About the role#
Manchester University is seeking an Assistant Director of Student Financial Services to help students and families navigate the financial aid process. You will report to the Director of Student Financial Services and handle the administration of federal, state, institutional, and private financial aid programs. This role requires a professional who is approachable, organized, and focused on helping students overcome barriers to their educational goals.
What you'll do#
- Administer and award financial aid based on federal, state, and institutional regulations.
- Counsel students and families on eligibility, award packages, payment options, and funding strategies.
- Manage verification processes, documentation for special circumstances, and student communications.
- Oversee data exchanges with federal agencies using COD and EdConnect.
- Administer federal and private loan programs, including certifications, promissory notes, and counseling requirements.
- Coordinate Indiana state financial aid awarding and claims.
- Serve as a resource for outside scholarship providers.
- Collaborate with Admissions and other campus partners to support enrollment and student success.
- Train Admissions and Success Advising staff on financial aid policies and regulatory updates.
- Represent the department through presentations, campus events, and community outreach.
What you'll need#
- Bachelor's degree.
- Three to five years of experience in financial aid.
- Strong customer service skills and a commitment to student support.
- Excellent written, verbal, and interpersonal communication skills.
- Ability to manage multiple priorities with high accuracy and attention to detail.
- Proficiency with Ellucian Colleague, Insights, and Microsoft Office.
- Ability to work independently and as part of a team.
- Commitment to an inclusive environment for students, faculty, and staff.
Location & details#
- Location: North Manchester, Indiana.
- Work modality: On-site.
- Employment type: Full-time.
- Compensation: $46,030.40 to $69,035.20 per year.
About Manchester University
Manchester University is a liberal arts institution founded in 1860. It maintains a primary campus in North Manchester, Indiana, with additional health science facilities in Fort Wayne. The university offers over 70 undergraduate programs alongside various graduate degrees in fields like pharmacy, physical therapy, and business administration. It operates as a nonprofit organization with roughly 946 employees.
How to get in at Manchester University
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