About the role#
The Branch Operations Intern assists with daily activities at our Charlotte branch. You will support customers with their banking needs, including deposits, withdrawals, account maintenance, and inquiries. You will also help customers navigate our online and mobile banking platforms.
What you'll do#
- Organize and balance your cash drawer while following cash limit policies.
- Process transactions such as check cashing, tax payments, and cash advances.
- Maintain customer confidentiality and follow all bank security procedures.
- Protect bank assets and follow branch open and close protocols.
- Provide customer service and resolve service issues using sound judgment.
- Identify opportunities to sell and cross-sell bank products and services.
- Adhere to the Bank Secrecy Act, Anti-Money Laundering, and OFAC policies.
- Build positive relationships with customers and coworkers.
What you'll need#
- Enrollment in a college program related to Business Administration, Finance, Accounting, or Economics.
- A professional approach to handling complex customer transactions.
- Knowledge of bank products and services.
Location & details#
- Location: Charlotte, North Carolina.
- Work Modality: On-site.
- This is a paid, full-time internship with rolling start dates.
About M&F Bank NC
M&F Bank NC is an independent financial institution based in Durham, North Carolina. Founded in 1907, the bank provides wealth management, mortgage loans, and business services to its local communities. It operates as a public company with 87 employees. The organization maintains a focus on regional financial services.
How to get in at M&F Bank NC
Applying early to M&F Bank NC gives you a distinct advantage because recruiters review applications before the pile grows. Intern Insider sends an instant alert the moment a role matching your target is published, so you can submit your materials among the first. This timing often determines whether your resume gets a thorough look or a quick scan. You can reach out to the recruiters behind these roles directly to ask about the position or a referral, which materially improves your response rates. Intern Insider surfaces these specific contacts to help you bypass the standard queue. Connecting with the right person is often the most effective way to stand out in a competitive process.
