About the role#
This is a 10-week paid summer internship program focused on researching, organizing, governing, and activating information for people and AI-enabled systems. You will work on projects that help Lumen employees and customers find, understand, and use trusted knowledge to make better decisions. You will be matched with teams based on your interests and strengths, with opportunities to gain mentorship and professional development.
What you'll do#
- Conduct research and synthesize complex information to support business decisions, customer needs, strategic initiatives, legal or policy work, and emerging technology efforts.
- Improve how knowledge, content, policies, playbooks, and information are structured, governed, shared, and maintained.
- Support AI-enabled knowledge systems, enterprise search, content platforms, knowledge repositories, or agent-ready information.
- Create resources, communications, learning content, or sales enablement materials that help employees and customers find and apply the right information.
- Analyze information flows and partner with teams across security, governance, AI, sales, transformation, legal, and HR to improve access, usability, consistency, and decision-making.
What you'll need#
- Current enrollment at an accredited college or university.
- Strong analytical and critical-thinking skills.
- Curiosity and a desire to explore, research, and understand complex topics.
- Ability to synthesize information and identify what is most relevant for different audiences.
- Clear written and verbal communication skills.
- Strong organization, attention to detail, and sound judgment.
- Comfort learning new technologies, information platforms, and AI-enabled tools.
- Collaboration, stakeholder engagement, initiative, adaptability, and a growth mindset.
- Academic backgrounds of interest include Computer Science, Data Science, Business Administration, Human Resources, Political Science, Communications, Journalism, and other related fields.
Location & details#
- Term: Summer 2027
- Modality: Remote
- Status: Full-time
- Compensation: $26-$46 per hour, based on academic level, role classification, experience, and location.
About Lumen Technologies
Lumen Technologies operates a large fiber network that connects data, applications, and people. The company provides connectivity for cloud, edge, and AI workloads to governments and enterprises. Founded in 1930, it is a public company based in Monroe, Louisiana. The organization employs 48,890 people.
How to get in at Lumen Technologies
Applying to Lumen Technologies early gives you a distinct advantage because recruiters review applications as they arrive before the candidate pool grows. Intern Insider sends you an instant alert the moment a new role is published, ensuring you are among the first to submit your materials. This timing helps your application stand out in the initial review phase. You can also improve your response rates by reaching out to the recruiters behind these roles directly. Intern Insider surfaces the specific contacts for Lumen Technologies positions so you can ask informed questions about the team or request a referral. This direct approach often yields better results than submitting your resume into a general queue.
