About the role#
This summer internship focuses on researching, organizing, and governing information to support both people and AI-enabled systems. You will work on projects that help turn complex data into useful resources. Assignments span areas like knowledge management, content strategy, information architecture, and sales enablement. You will collaborate with teams across the organization to ensure information is accurate, accessible, and easy to use.
What you'll do#
- Conduct research and synthesize complex information to support business decisions, strategic initiatives, and emerging technology efforts.
- Improve how knowledge, policies, playbooks, and content are structured and maintained.
- Support AI-enabled knowledge systems, enterprise search, and content repositories.
- Create communications, learning content, or sales enablement materials to help employees and customers find the information they need.
- Analyze information flows and partner with teams in security, governance, AI, sales, legal, and HR to improve decision-making.
What you'll need#
- Enrollment at an accredited college or university. We primarily seek rising seniors graduating between August 2027 and June 2028, though students graduating in 2029 may be considered.
- Academic backgrounds in fields such as Communications, Journalism, English, Marketing, Business Administration, Human Resources, Political Science, Sociology, Computer Science, or Data Science.
- Strong analytical and critical-thinking skills with a curiosity for complex topics.
- Ability to synthesize information and identify what is most relevant for different audiences.
- Clear written and verbal communication skills.
- Strong organization, attention to detail, and sound judgment.
- Comfort learning new technologies and AI-enabled tools.
- A growth mindset with the ability to collaborate and engage with stakeholders.
- Prior experience with research, writing, content management, or knowledge systems is beneficial.
Location & details#
- This is a remote, full-time, paid internship for Summer 2027.
- The program lasts 10 weeks.
About Lumen Technologies
Lumen Technologies operates a large fiber network that connects data, applications, and people. The company provides connectivity for cloud, edge, and AI workloads to governments and enterprises. Founded in 1930, it is a public company based in Monroe, Louisiana. The organization employs 48,890 people.
How to get in at Lumen Technologies
Applying to Lumen Technologies early gives you a distinct advantage because recruiters review applications as they arrive before the candidate pool grows. Intern Insider sends you an instant alert the moment a new role is published, ensuring you are among the first to submit your materials. This timing helps your application stand out in the initial review phase. You can also improve your response rates by reaching out to the recruiters behind these roles directly. Intern Insider surfaces the specific contacts for Lumen Technologies positions so you can ask informed questions about the team or request a referral. This direct approach often yields better results than submitting your resume into a general queue.
