About the role#
The Louisville Bats are hiring a Ticket Operations Associate for the 2027 season. This is a paid, part-time internship that offers the opportunity to gain experience in box office management, ticket sales, and customer service. You will work directly with the Director of Ticket Sales and the Manager of Ticket Operations. This role is eligible for academic credit.
What you'll do#
- Learn the fundamentals of ticket operations, sales, and fan service.
- Use the ProVenue ticketing system to configure products, promotions, and add-ons.
- Create and maintain ticketed events within the team system.
- Manage stadium seating inventory for all ticket types.
- Process orders at the box office and ticket windows.
- Collaborate with staff to fulfill individual, group, sponsorship, and special event ticket orders.
- Prepare box office windows and handle reporting for game-day operations.
- Manage a cash drawer at ticket windows.
- Make outgoing calls to sell season ticket memberships and individual ticket packages.
- Assist the Manager of Ticket Operations with various tasks.
What you'll need#
- Current enrollment in or recent graduation from an undergraduate or graduate program, preferably in Business Administration or Marketing.
- Strong customer service skills and a fan-friendly attitude.
- Availability to work weekends, holidays, and evenings.
- A clear interest in working in the sports industry.
- Ability to manage multiple tasks and work well in a team.
- Professional appearance.
- Experience with Microsoft Office Suite is preferred.
Location & details#
- Location: Louisville, Kentucky.
- Modality: On-site.
- Term: Winter 2027 (starting February 2027).
- This position is paid and does not provide housing.
About Louisville Bats
The Louisville Bats operate as a professional baseball team in the Triple-A classification. The organization serves as the primary affiliate for the Cincinnati Reds. Based in downtown Louisville, the club plays its home games at Louisville Slugger Field. The company focuses on spectator sports, advertising, and marketing promotions.
How to get in at Louisville Bats
Securing an internship with the Louisville Bats requires speed, as early applicants are often reviewed before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, ensuring you apply among the first. Applying early provides a distinct advantage in a competitive sports market. You can also improve your chances by reaching out to the team directly. Intern Insider surfaces the recruiters behind the company roles so you can contact them to ask about the position or a potential referral. This direct approach often leads to better response rates than submitting an application into a general queue.
