About the role#
This internship provides a centralized point for reporting and solving Information Technology issues. You will research, analyze, and resolve technical problems for users. The role is based in Louisville and runs from January 2027 to August 2027. You will work 20 to 38 hours per week at a rate of $15.00 per hour.
What you'll do#
- Log all reported problems using the tracking system.
- Provide technical support through analysis and problem determination.
- Work with vendors to resolve hardware, communication, or application issues.
- Configure, install, and maintain operating systems and software.
- Assist with computer hardware installation.
- Fulfill administrative reporting requirements and stay current on technical subjects.
- Provide coverage outside of normal working hours if required.
- Maintain regular, predictable attendance in the office.
What you'll need#
- Current enrollment in a college degree program for Computer Science, Computer Engineering, or Cybersecurity.
- Strong customer service and communication skills.
- Attention to detail and a focus on problem resolution.
- Ability to stay calm under pressure.
- A valid driver’s license and a good driving record.
- An excellent attendance record.
- Experience with computer equipment and automated systems is preferred.
Location & details#
- Location: Louisville, Kentucky (On-site).
- Physical requirements: Ability to lift up to 50 pounds, sit for long periods, and perform tasks like kneeling or crawling.
- Travel: Some overnight travel may be required.
About Kentucky Farm Bureau Insurance
Kentucky Farm Bureau Insurance operates as a property and casualty insurer. Founded in 1943, the company maintains a presence in every county across Kentucky. It employs over 1,200 people to manage a variety of insurance lines including home, auto, life, and health coverage. The firm is based in Louisville and functions as a privately held organization.
How to get in at Kentucky Farm Bureau Insurance
Applying to Kentucky Farm Bureau Insurance early gives you a distinct advantage before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first and ensure your materials are seen before the pile grows. Reaching out to the right person is often more effective than submitting a cold application. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the position or a referral, which materially improves your response rates.
