About the role#
As a Student Finance Coordinator, you will help students make informed financial decisions and navigate the costs of their education. You will guide both prospective and current students through their financial aid packages, including tuition costs, funding sources, and payment obligations. This role involves assessing eligibility for federal, state, and other assistance programs while helping students manage their education-related debt.
What you'll do#
- Provide inbound and outbound support to students regarding financial aid packages.
- Conduct financial readiness, aid package review, and account review calls.
- Explain financial aid award letters in detail.
- Review student financial aid applications and documentation for eligibility.
- Evaluate student loans, annual borrowing limits, and aggregate loan limits.
- Discuss student loan balances, borrowing eligibility, and funding availability.
- Provide guidance on payment plans, private lenders, and internal loan programs.
- Monitor students' financial obligations throughout their academic careers.
- Assess students' ability to meet financial obligations.
- Respond to billing inquiries and investigate account questions.
- Update financial aid packages and issue revised award letters.
- Maintain accurate student records and follow regulatory standards.
- Deliver high-quality customer service.
What you'll need#
- Bachelor's degree in Business Administration, Finance, or a related field.
- At least one year of professional experience in financial aid, student accounts, or a comparable role.
- Proficiency in Microsoft Office and Google Workspace tools.
- Strong verbal and written communication skills.
- Excellent customer service and interpersonal skills.
- Strong organizational skills and attention to detail.
- Analytical and problem-solving abilities.
- Familiarity with student financial aid processes, including federal Title IV requirements, loan eligibility, and funding limits.
- Ability to manage multiple student inquiries and administrative tasks.
- Sound judgment and discretion when handling sensitive financial information.
- Ability to adapt to changing procedures.
- Must be in good standing with any personal student loan obligations.
Location & details#
- This is a full-time, remote position based in the United States.
- Work schedule is Monday through Thursday from 11:00 a.m. to 8:00 p.m. ET and Friday from 9:00 a.m. to 6:00 p.m. ET.
About Jobgether
Jobgether operates an internet marketplace platform for senior professionals. The company focuses on the remote job market and provides career navigation tools. It was founded in 2020 and maintains its headquarters in Brussels. The organization employs approximately 482 people.
How to get in at Jobgether
Applying early gives you a distinct advantage at Jobgether, as recruiters often review the initial batch of candidates before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, helping you stay at the front of the line. You can use these alerts to ensure your materials are among the first to arrive. Reaching out to the right person often beats submitting an application into a general queue. Intern Insider surfaces the recruiters behind the company roles so you can contact them directly to ask about the position or a referral. This approach often improves your response rates compared to standard submissions.
