About the role#
As a Technology Business Analyst Intern, you will join the Infrastructure & Platform Engineering department within Technology & Operations. You will report to the Leader of Infrastructure Operations and work to connect business needs with practical technology solutions. This role provides hands-on experience in gathering requirements, improving processes, supporting delivery teams, and shaping roadmaps for reliable, scalable platforms.
What you'll do#
- Partner with client managers, architects, and technical specialists to gather, analyze, and document business and technical requirements.
- Facilitate discovery sessions, workshops, stand-ups, and working meetings.
- Capture decisions, actions, risks, and issues and follow them through to resolution.
- Map current- and future-state business processes, identify gaps, and recommend practical improvements.
- Develop clear business flows, requirements, user stories, acceptance criteria, and supporting documentation for technology initiatives.
- Maintain Jira boards, project plans, and status updates to track priorities, dependencies, and progress.
- Support the development of technology roadmaps, capacity plans, and long-term system and software integration goals.
- Collaborate with delivery teams operating across Scrum, Kanban, and waterfall approaches.
What you'll need#
- Currently completing the third or fourth year of an undergraduate STEM program at a Canadian university.
- Available to work full-time for the Winter 2027 term.
- Working knowledge of cloud computing platforms and continuous integration and delivery tools.
- Strong analytical, problem-solving, and attention-to-detail skills.
- Ability to translate complex information into clear requirements and process documentation.
- Effective verbal, written, and interpersonal communication skills.
- Ability to work confidently with both business and technical stakeholders.
- A self-directed, collaborative approach.
- Preferred: Exposure to Agile Scrum or Kanban, experience with business process analysis or mapping, familiarity with structured delivery methodologies, familiarity with Jira, and foundational programming experience in Python or Java.
Location & details#
- Location: Toronto, Ontario, Canada.
- Term: Winter 2027 (January to April 2027).
- Work Modality: Hybrid.
- Employment Type: Full-time.
- Compensation: $25 per hour.
About Interac Corp.
Interac Corp. operates a payment and identification network based in Toronto. Founded in 1984, the company connects nearly 300 financial institutions. Its services support digital payments and money exchanges for Canadians. The organization maintains a focus on security and privacy within the financial services sector.
How to get in at Interac Corp.
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