About the role#
Inter Miami CF is seeking a Guest Services Intern to join the Number 10 Internship program for the Winter 2027 season. This role supports the planning and execution of matchday operations and special events. You will gain exposure to staff training, scheduling, and event coordination while working across various departments within the club.
What you'll do#
- Assist with developing training materials and facilitating training sessions for part-time staff.
- Contribute to the recruitment and onboarding process for Guest Service Representatives.
- Help schedule Guest Service Representatives for match days, special events, and stadium tours.
- Lead Guest Service Representatives on event days to ensure they fulfill their job duties.
- Coordinate event day briefings, staffing deployments, and matchday resources.
- Plan operational meetings to ensure smooth coordination of Guest Services.
- Support employee communication, recognition, and engagement efforts.
- Research industry standards to provide insights on fan experience improvements.
- Manage inventory for items such as staff uniforms, ticket scanners, wristbands, and premium area accreditation.
- Collaborate with departments including Security, Operations, HR, Partnerships, Marketing, Food & Beverage, Member Services, and IT.
What you'll need#
- Currently pursuing or recently graduated from an undergraduate or graduate degree in Hospitality, Sports Management, Business Administration, or a related field.
- Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
- Strong verbal and written communication skills.
- Exceptional reliability, organizational skills, and the ability to manage multiple tasks.
- Ability to work weekends and holidays when required.
- Bilingual fluency in English and Spanish is a plus.
- A passion for fútbol is a plus.
- All applicants must pass a pre-employment background check.
Location & details#
- Location: Miami, Florida.
- Work Modality: On-site.
- Term: Winter 2027 (January 11, 2027, to June 4, 2027).
- Schedule: Part-time, fewer than 20 hours per week.
- Compensation: This is a paid internship.
About Inter Miami CF
Inter Miami CF is a professional soccer organization based in Miami, Florida. Founded in 2018, the club competes in the sport of professional soccer. It maintains operations across two locations in Florida. The company currently employs 695 people.
How to get in at Inter Miami CF
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