About the role#
The Hospitality Internship Program offers college students the chance to gain supervisory experience across our resort properties during the summer. This program provides hands-on management training in Food & Beverage, Guest Services, Recreation, or Housekeeping. Interns work from May 15, 2027, through August 7, 2027.
What you'll do#
- Food & Beverage: Supervise daily dining room and service operations, manage floor service execution, handle staff training and scheduling, and oversee inventory management.
- Guest Services: Lead front-of-house guest operations, manage core guest-facing teams, resolve guest inquiries, and oversee VIP room deliveries.
- Recreation: Lead daily resort activities and aquatics operations, manage opening and closing procedures, perform aquatic management and pool chemical calculations, and facilitate daily guest engagement.
- Housekeeping: Supervise daily housekeeping staff, inspect guest rooms for cleanliness, update room statuses, log maintenance work orders, and manage reports.
What you'll need#
- Must be 18 years of age or older.
- Actively enrolled in a Bachelor's program at an accredited institution with a major or minor in Hospitality & Tourism, Food & Beverage, Recreation, Sports Management, or a related field.
- Strong customer service, communication, and leadership skills with an understanding of conflict resolution and problem solving.
- Computer literacy and keyboarding skills.
- Ability to maintain composure in demanding environments and abide by appearance standards.
- Prior hospitality work experience is highly preferred.
- Some positions require a valid Driver's License.
- Recreation interns must be willing to obtain lifeguard, CPR, and first aid certifications.
Location & details#
- Locations: Hershey and Hummelstown, Pennsylvania.
- Modality: On-site.
- This is a paid, full-time internship program.
- Company coordinated housing is available for a weekly fee of $160, which includes utilities and limited transportation.
- Candidates must be able to work a flexible schedule, including weekends and holidays.
About Hershey Entertainment & Resorts Company
Hershey Entertainment & Resorts Company operates a variety of hospitality and entertainment venues. Its portfolio includes Hersheypark, The Hotel Hershey, Hershey Lodge, and the Hershey Bears hockey team. The company was founded in 1927 and remains privately held. It employs nearly 1,750 full-time staff and over 7,000 seasonal or part-time workers based in Hershey, Pennsylvania.
How to get in at Hershey Entertainment & Resorts Company
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