About the role#
We are looking for a program operator to run and scale our student community efforts across the Americas. You will own the systems and operating rhythms that keep the program moving. This role requires you to create structure from ambiguity while managing complex details. You will move between program operations, regional coordination, and direct student support.
What you'll do#
- Run day-to-day program operations including recruitment, candidate review, onboarding, student support, and activations.
- Build, maintain, and improve Airtable and other source-of-truth systems for recruitment, selection, and reporting.
- Own dashboards and weekly reporting that show program progress, risks, blockers, and next steps.
- Coordinate across cross-functional teams including Experience, Localization, Editorial, and Strategy & Ops to close dependencies.
- Partner with community managers to capture student needs, product feedback, and emerging regional trends.
- Build operating rhythms, templates, checklists, and documentation to help the program scale.
What you'll need#
- 5+ years of experience in program management, community operations, field marketing, or campus programs.
- Hands-on experience building and maintaining Airtable, CRM, project management, or workflow systems.
- Strong written communication skills for updates, recaps, documentation, and stakeholder reporting.
- Deep curiosity and fluency with AI tools including ChatGPT and creative AI tools.
- Ability to manage multiple workstreams across people, timelines, and deliverables.
- Proficiency in Business Administration, Communications, Computer Science, Marketing, or Media Studies is preferred.
Location & details#
- Location: San Francisco, California, United States.
- Modality: On-site.
- Employment: Full-time.
- Compensation: Paid position.
- Note: Visa sponsorship is not available for this role.
About GreenLight.ai
GreenLight.ai provides software for companies to manage, hire, and pay freelance workers. The platform handles HR, legal, and payment tasks for independent contractors. It operates within the workforce management and contractor compliance sectors. The company is based in Palo Alto and was founded in 2018. It maintains a staff of 11 to 50 employees.
How to get in at GreenLight.ai
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