About the role#
As a member of the Strategic Operations and Customer Experience team, you will work with Reporting Analysts and cross-functional teams to improve business performance. This role provides hands-on experience with business operations, data analysis, and system management tools. Your work helps drive continuous improvement across the organization.
What you'll do#
- Execute routine updates for reports and ensure data accuracy.
- Implement adjustments to existing reports based on stakeholder needs.
- Use Snowflake and SQL for data querying, management, and report generation.
- Visualize reports in Power BI to support business insights.
- Assist in gathering, cleaning, and organizing customer experience data from various sources.
- Monitor the effectiveness of the Order-to-Cash (OTC) business model.
- Identify trends and anomalies in operational data to suggest performance improvements.
- Summarize findings for team discussions and presentations.
- Communicate with stakeholders to gather feedback and refine reporting.
- Create and update PowerPoint decks featuring data visualizations and summaries.
- Participate in cross-functional meetings to provide reporting insights.
What you'll need#
- Current enrollment in a college or university program in business, data analytics, or a related field.
- Strong written and verbal communication skills.
- Experience with SQL and Power BI through coursework or practical application.
- Ability to translate data and insights into stories for diverse audiences.
- Experience overseeing continuous improvement initiatives by coordinating stakeholders and tracking progress.
- Proficiency in Microsoft Office Suite, specifically Excel, PowerPoint, and SharePoint.
- Detail-oriented mindset and a willingness to learn.
Location & details#
- Location: Thornhill, Ontario, Canada.
- Term: Summer 2027 (May 2027 to August 2027).
- Modality: Hybrid.
- Schedule: Full-time (40 hours per week).
- Compensation: Paid position.
About Grainger
Grainger is a public company founded in 1927 that provides industrial supplies and inventory management services. Based in Lake Forest, Illinois, the organization employs over 22,000 people. It serves more than 4.5 million customers across sectors such as healthcare, manufacturing, and hospitality. The company offers a catalog of over one million products ranging from safety equipment to metalworking tools.
How to get in at Grainger
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