About the role#
The Chapman Financial Aid Office at Florida International University is hiring a Student Office Assistant. This position supports the Graduate Business School Admissions and Financial Aid teams with administrative tasks and student services. This is a paid, on-site role with a schedule based on departmental needs and your class schedule.
What you'll do#
- Maintain student records and confirm the validity of financial aid documents.
- Analyze, process, and input enrollment information into student records.
- Scan and link documents to student accounts using the Image Now system.
- Update records and verify information using Panther Soft.
- Research complex problems to recommend and implement solutions.
- Resolve data inconsistencies within the information system.
- Provide customer service to students and staff via phone, Zoom, and email.
- Assist with financial aid presentations, both in person and virtually.
- Help prepare ID transfers, travel authorizations, cash advances, expense reports, and requisitions.
- Support activities related to admissions, orientations, and graduation.
- Handle filing and general clerical duties.
What you'll need#
- You must be an FIU student currently enrolled in at least six credit hours.
- You must have been awarded Federal Work Study (FWS) as part of your financial aid package.
- You must maintain enrollment during the Fall, Spring, and Summer semesters.
Location & details#
- Location: Modesto A. Maidique Campus, Miami, Florida.
- Pay: $17.00 per hour.
- Modality: On-site.
- Term: Rolling.
About Florida International University
Florida International University is a public research institution based in Miami. Founded in 1965, the university serves over 56,000 students through a variety of bachelor, master, and doctoral degree programs. It maintains a large staff of over 12,000 employees and operates across multiple campus locations. The university focuses on research in fields including medicine, engineering, business, and journalism.
How to get in at Florida International University
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