About the role#
The Wellness and Recreation Center at the Biscayne Bay Campus is looking for a Student Membership Desk Attendant. This is a customer-facing position that supports the daily operations of the facility. You will work as part of a team to ensure members have a positive experience.
What you'll do#
- Greet and interact with members in person and over the phone.
- Swipe membership IDs and navigate FUSION recreation software for facility access, sales, and program check-ins.
- Handle basic administrative tasks, including data entry, filing, making copies, and running errands.
- Clean and maintain facility equipment.
- Use radios to communicate with staff and respond to needs throughout the building.
- Communicate policy violations to customers or supervisors.
- Attend mandatory meetings, departmental events, and required training sessions, including FIU Service Excellence, Microsoft Word, Outlook, and PantherSoft.
What you'll need#
- You must be currently enrolled at FIU with a minimum of six credit hours.
- You must have been awarded Federal Work Study (FWS) as part of your financial aid package.
- Basic customer service knowledge.
- Ability to take direction and work independently.
- Familiarity with Microsoft Word at a basic level.
- Ability to maintain confidentiality regarding sensitive information.
Location & details#
- Location: Biscayne Bay Campus, Miami, Florida.
- Pay: $15.00 per hour.
- Schedule: Hours vary based on your class schedule and facility operational needs.
- Status: This is a temporary, on-site position. Employment must end if your credits drop below the minimum, your FWS award is canceled, or you graduate.
About Florida International University
Florida International University is a public research institution based in Miami. Founded in 1965, the university serves over 56,000 students through a variety of bachelor, master, and doctoral degree programs. It maintains a large staff of over 12,000 employees and operates across multiple campus locations. The university focuses on research in fields including medicine, engineering, business, and journalism.
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