About the role#
The Student Mailroom Assistant serves as a primary point of contact for the Housing Package Center. You will support the Housing and Residential Experience team by ensuring the efficient processing, distribution, and delivery of mail and packages to residents. This role requires a professional, welcoming attitude and the ability to act as a positive role model for the student community.
What you'll do#
- Manage the day-to-day intake, sorting, assignment, and delivery of student mail and packages.
- Use the computer system to keep accurate records of all received items.
- Organize the mailroom to maintain an efficient workflow.
- Monitor and replenish inventory of essential supplies.
- Provide customer service to students and parents via phone, email, and in-person.
- Respond to resident inquiries promptly and courteously.
- Perform clerical tasks such as filing, copying, and faxing.
- Complete special projects as assigned by staff.
- Uphold all residence hall and university policies.
What you'll need#
- Must be awarded Federal Work Study (FWS).
- Undergraduate students must maintain a 2.5 cumulative GPA and be registered for at least 6 credit hours.
- Graduate students must maintain a 3.0 cumulative GPA and be registered for at least 3 credit hours.
- Must be in good standing with the Department and University.
- Availability to work 20 hours per week during academic semesters.
- Ability to lift 50 pounds.
- Must hold a valid Driver's License.
- Willingness to complete a background check and fingerprinting.
- Consent to conduct checks prior to hiring and at the end of every semester.
Location & details#
- Location: Modesto A. Maidique Campus, Miami, Florida.
- Work Modality: On-site.
- Schedule: Available between 8:30 AM and 6:00 PM, Monday through Saturday.
About Florida International University
Florida International University is a public research institution based in Miami. Founded in 1965, the university serves over 56,000 students through a variety of bachelor, master, and doctoral degree programs. It maintains a large staff of over 12,000 employees and operates across multiple campus locations. The university focuses on research in fields including medicine, engineering, business, and journalism.
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