About the role#
The Wolfe University Center at the Biscayne Bay Campus is looking for a Student Guest Services Assistant to join their reservations team. This position is open to students who have been awarded Federal Work Study as part of their financial aid package. Hours for this role will vary based on your class schedule and the needs of the department.
What you'll do#
- Answer phones courteously according to set standards.
- Provide directions to visitors within the building.
- Offer a high level of customer service to all visitors, students, staff, and faculty.
- Act as an information source for the university community.
- Attend all required training sessions at the beginning of the Fall and Spring semesters.
What you'll need#
- Current enrollment as a student at FIU.
- A Federal Work Study award as part of your Financial Aid Award package.
- Enrollment in a minimum of six credit hours during the Fall, Spring, and Summer semesters.
- Strong organizational skills and the ability to multitask.
- A customer service oriented mindset.
- Previous experience as a Desk Attendant is preferred.
Location & details#
- Location: Biscayne Bay Campus, Miami, Florida.
- Pay: $15.00 per hour.
- Work Modality: On-site.
- Employment Type: Temporary, part-time.
About Florida International University
Florida International University is a public research institution based in Miami. Founded in 1965, the university serves over 56,000 students through a variety of bachelor, master, and doctoral degree programs. It maintains a large staff of over 12,000 employees and operates across multiple campus locations. The university focuses on research in fields including medicine, engineering, business, and journalism.
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