Student Front Desk Assistant

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    Florida International University

    FIU is Miami's public research university.

    5,001-10,000 employeesFounded 1965Miami, FLHigher Education
    Actively hiringPaidHigher Education
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    About the role#

    The Center for Academic Success is looking for Student Front Desk Assistants to join our team. This is an on-site, paid position based at the Modesto A. Maidique Campus. You will work up to 20 hours per week, with shifts available Monday through Friday between 8:30am and 8:00pm. Your specific schedule will be coordinated to accommodate your classes.

    What you'll do#

    • Provide customer service to students and visitors.
    • Answer and direct phone calls, voicemails, and e-mails.
    • Maintain tutor schedules and student appointments.
    • Assist with test registrations and review the daily testing calendar.
    • Handle administrative tasks, including copying, faxing, and filing paperwork.
    • Implement and maintain administrative policies and procedures.
    • Perform other duties as assigned.

    What you'll need#

    • Current enrollment as an FIU student.
    • Minimum of six credits for undergraduates or three credits for graduate students during the Fall and Spring semesters.
    • Customer service knowledge.
    • Basic proficiency in Microsoft Word.
    • Ability to follow direction and work independently.
    • Ability to maintain confidentiality when handling sensitive information.

    Location & details#

    • Location: Modesto A. Maidique Campus, Miami, Florida.
    • Pay: $15.00 per hour.
    • Employment type: Temporary, part-time.
    • Note: This position may be subject to a pre-employment background check.
    Relevant fieldsOther

    About Florida International University

    Florida International University is a public research institution based in Miami. Founded in 1965, the university serves over 56,000 students through a variety of bachelor, master, and doctoral degree programs. It maintains a large staff of over 12,000 employees and operates across multiple campus locations. The university focuses on research in fields including medicine, engineering, business, and journalism.

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