About the role#
The Nursing and Health Science Deans Office is hiring a Student Assistant to join the IT Helpdesk team at Florida International University. This position provides technical support to faculty and staff within the Nicole Wertheim College of Nursing & Health Sciences. You will work under the guidance of the Senior Technician to maintain hardware, software, and data security standards.
What you'll do#
- Provide technical support for faculty and staff, including assistance with Microsoft Office applications, login scripts, and file retrieval.
- Perform new system installations, software upgrades, and security patches.
- Install and troubleshoot email, network printers, and local printers.
- Assist with workstation backup and recovery procedures.
- Maintain computer labs, digital displays, and video-conferencing equipment.
- Set up A/V equipment for presentations.
- Support the Senior Technician with data security initiatives and data recovery.
What you'll need#
- Current enrollment at FIU with a minimum of six credit hours.
- Must be awarded Federal Work Study (FWS) as part of your Financial Aid package.
- High School diploma.
- Experience with Windows 7 and 10 operating systems, MS Outlook, and MS Office Suite.
- Experience with SharePoint site management and network printing tools.
- Background in Level I support, PC troubleshooting, and repair services.
- Familiarity with Zoom video conferencing, Windows Server 2012, and Mac OS is helpful.
Location & details#
- Location: Modesto A. Maidique Campus, Miami, Florida.
- Pay: $15.00 per hour.
- Schedule: Hours vary based on your class schedule and department needs.
- Note: This is a temporary position. Employment must end if you graduate, your FWS award is canceled, or your credit hours decrease below the minimum requirement. A pre-employment background check is required.
About Florida International University
Florida International University is a public research institution based in Miami. Founded in 1965, the university serves over 56,000 students through a variety of bachelor, master, and doctoral degree programs. It maintains a large staff of over 12,000 employees and operates across multiple campus locations. The university focuses on research in fields including medicine, engineering, business, and journalism.
How to get in at Florida International University
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