About the role#
The Network Services department at Florida International University is hiring a student for the IT Telecomm Customer Service role. This position is part of the Federal Work Study program and involves supporting the team with daily telecommunications operations and infrastructure documentation.
What you'll do#
- Assist the Telecom Customer Service Representative with processing service requests and work orders.
- Help maintain and update documentation for telecommunications infrastructure.
- Manage cabling inventory and handle related materials.
- Perform other duties as assigned by the department.
What you'll need#
- Current enrollment at FIU with a minimum of six credit hours.
- A Federal Work Study (FWS) award as part of your financial aid package.
- Effective communication skills and a strong sense of responsibility.
- Proficiency with PC operations and standard software.
- Ability to work effectively within a team environment.
Location & details#
- Location: Modesto A. Maidique Campus, Miami, Florida.
- Work Modality: On-site.
- Pay: $15.00 per hour.
- Schedule: Hours vary based on your class schedule and departmental needs.
- Note: This appointment may be subject to a pre-employment background check due to the IT-related functions of the role.
About Florida International University
Florida International University is a public research institution based in Miami. Founded in 1965, the university serves over 56,000 students through a variety of bachelor, master, and doctoral degree programs. It maintains a large staff of over 12,000 employees and operates across multiple campus locations. The university focuses on research in fields including medicine, engineering, business, and journalism.
How to get in at Florida International University
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