About the role#
The IT Operations team at Florida International University is seeking a student to assist in the Network Operation Center. This role focuses on the oversight of university IT infrastructure. You will work within a team to ensure systems remain operational and assist with ongoing projects.
What you'll do#
- Monitor IT systems and report on issues as they arise.
- Assist the Monitoring Lead with new implementations and various projects.
- Run and monitor on-demand jobs to address technical issues.
- Coordinate with key personnel to resolve problems.
- Work a schedule that includes weekends.
What you'll need#
- Current enrollment at FIU with at least six credit hours.
- A Federal Work Study (FWS) award as part of your financial aid package.
- Effective communication and customer service skills.
- Knowledge of PC operations and software.
- A high sense of responsibility and the ability to work well in a team.
- An interest in learning about advanced system architecture, including servers, networks, and enterprise infrastructure.
Location & details#
- Location: Modesto A. Maidique Campus, Miami, FL.
- Pay: $15.00 per hour.
- Work Modality: On-site.
- Note: This position is subject to a pre-employment background check due to the nature of IT functions.
About Florida International University
Florida International University is a public research institution based in Miami. Founded in 1965, the university serves over 56,000 students through a variety of bachelor, master, and doctoral degree programs. It maintains a large staff of over 12,000 employees and operates across multiple campus locations. The university focuses on research in fields including medicine, engineering, business, and journalism.
How to get in at Florida International University
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