About the role#
The IT Operation department at the Biscayne Bay Campus is looking for a student to assist students, faculty, and staff with hardware and software computing problems. This role supports the daily management of the computer lab and requires a student who is currently enrolled at Florida International University with an awarded Federal Work Study package.
What you'll do#
- Oversee lab opening functions, including filling printers with paper and helping users with basic lab functionality.
- Assist the supervisor with lab management, including cleaning equipment, moving hardware, and setting up systems.
- Perform software installations and updates.
- Answer calls and assist customers at the front desk and in the lab.
- Troubleshoot workstations from both a software and hardware perspective.
- Use image configuring tools and perform maintenance on workstations.
- Perform APC battery replacements and manage Ethernet cable creation and readjustment.
What you'll need#
- Must be an FIU student enrolled in at least six credit hours with an awarded Federal Work Study package.
- Knowledge of PC operations and software.
- Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
- Ability to communicate effectively and work well in a team.
- High sense of responsibility and customer service skills.
- 0-2 years of scripting experience with PowerShell, command-line, and HTML.
- 0-1 years of experience with computer networks, such as routers, switches, and servers.
Location & details#
- Location: Biscayne Bay Campus, Miami, Florida.
- Pay: $15.00 per hour.
- Work Modality: On-site.
- Schedule: Hours vary based on class schedule and department needs.
- Note: This position requires a criminal background check.
About Florida International University
Florida International University is a public research institution based in Miami. Founded in 1965, the university serves over 56,000 students through a variety of bachelor, master, and doctoral degree programs. It maintains a large staff of over 12,000 employees and operates across multiple campus locations. The university focuses on research in fields including medicine, engineering, business, and journalism.
How to get in at Florida International University
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