About the role#
The Network Services department at Florida International University is seeking a Student IT Voice Services Assistant. This role supports the internal IT team with daily administrative and technical tasks. The position is paid at $15.00 per hour, with a schedule determined by your class load and departmental needs.
What you'll do#
- Provide clerical and administrative support to the team.
- Run database queries and generate reports.
- Open support tickets for incoming service requests.
- Analyze data using Excel, Access, and the Microsoft Office suite.
- Perform physical phone and hardware installations.
What you'll need#
- Current enrollment at FIU with at least six credit hours.
- A confirmed Federal Work Study (FWS) award as part of your financial aid package.
- Proficiency with the Microsoft Office suite.
- A willingness to learn new software applications.
- Ability to work effectively within a team or independently.
- Capacity to maintain confidentiality regarding sensitive information.
Location & details#
- This position is located on-site at the Modesto A. Maidique Campus in Miami, Florida.
- Employment is contingent upon the maintenance of your FWS award and enrollment status.
- A pre-employment background check may be required.
About Florida International University
Florida International University is a public research institution based in Miami. Founded in 1965, the university serves over 56,000 students through a variety of bachelor, master, and doctoral degree programs. It maintains a large staff of over 12,000 employees and operates across multiple campus locations. The university focuses on research in fields including medicine, engineering, business, and journalism.
How to get in at Florida International University
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