About the role#
As a Business Operations intern, you will work on projects that provide real-world experience in a professional environment. This role supports operational improvement initiatives with a focus on process analysis, productivity, service quality, and the customer experience. You will gain exposure to logistics operations and collaborate with engineering, operations, and management teams to identify opportunities for improved efficiency.
What you'll do#
- Support operational improvement initiatives through process analysis and identify productivity opportunities.
- Assist with route optimization analysis, including evaluating operational metrics like packages per full-time equivalent.
- Analyze service performance across business and residential operations, including Net Service Level and related metrics.
- Identify trends, gaps, and improvement opportunities using operational data and translate findings into recommendations.
- Collaborate with engineering, operations management, couriers, and frontline employees to understand operational processes.
- Develop reports and project updates to communicate findings and present insights to management.
- Participate in regular project reviews, check-ins, and networking or community service events.
What you'll need#
- You are a currently enrolled college student or a recent graduate within 6 months of graduation.
- You hold or are pursuing a degree in Business, Mechanical Engineering, Industrial Engineering, or a related discipline.
- A GPA of 3.0 or higher is required.
- You have a working knowledge of Microsoft Word, Excel, Outlook, and PowerPoint.
- Strong verbal and written communication skills to interact across business units and management levels.
- Ability to analyze operational data, identify trends, and develop actionable recommendations.
- Strong time management, organizational, and multitasking skills.
- Ability to work independently and as part of a team.
- Interest in logistics, transportation, operations management, or process improvement is preferred.
Location & details#
- This is an on-site, full-time internship located in Guaynabo, Puerto Rico.
- The program runs for 10 weeks, from June 7th to August 13th, 2027.
- Interns are expected to work 40 hours per week.
- Compensation is $25 per hour for undergraduates and $30 per hour for graduates.
About FedEx
FedEx provides transportation, e-commerce, and supply chain services on a global scale. Founded in 1973, the company manages logistics and package delivery operations across its international network. It is headquartered in Memphis, Tennessee. The organization employs over 212,000 people.
How to get in at FedEx
Applying early to FedEx internships gives you a distinct advantage because recruiters review candidates before the applicant pool grows too large. Intern Insider sends an instant alert the moment a role matching your target is published, helping you get your materials in among the first. This timing often makes the difference in whether your profile is seen. You can also reach out to recruiters directly to ask about the role or a referral, which often improves your response rate compared to applying into a queue. Intern Insider surfaces the specific recruiters behind these roles so you can make that connection. Navigating a large organization like this is easier when you have the right contact information.
