Customer Pickup Experience Coordination Intern

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FedEx

10,001+ employeesFounded 1973Memphis, TNFreight and Package Transportation
Actively hiringPaidSummer 2027Freight and Package Transportation
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Best applied by Nov 15

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About the role#

This internship offers real-world experience within the freight and package transportation industry. You will work on projects that directly impact business outcomes and the customer experience. This is a full-time, paid position for the summer of 2027.

What you'll do#

  • Track, trend, and analyze complex logistics data to improve performance.
  • Resolve pickup barriers and present long-term solutions to management.
  • Proactively drive the Purple Promise and overall customer experience.
  • Participate in networking and community service events.
  • Manage daily assignments while adapting to changing priorities.

What you'll need#

  • Current enrollment in a college or university, or graduation within the last 6 months.
  • A GPA of 3.0 or higher.
  • A degree in Business Administration or a related discipline.
  • Proficiency in Microsoft Office, including Excel, Teams, Outlook, and PowerPoint.
  • Strong critical thinking, root-cause analysis, and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Clear verbal and written communication skills for interacting with various business units.
  • Strong organizational, time management, and multitasking abilities.

Location & details#

  • Location: Columbus, Ohio.
  • Schedule: 40 hours per week for a 10-week program from June 7 to August 13, 2027.
  • Work Modality: On-site and hybrid options available.
  • Compensation: $25 per hour for undergraduates and $30 per hour for graduates.
  • Relocation: A $2,000 stipend is available for those relocating over 50 miles.
  • Note: Immigration sponsorship is not available for this position.

About FedEx

FedEx provides transportation, e-commerce, and supply chain services on a global scale. Founded in 1973, the company manages logistics and package delivery operations across its international network. It is headquartered in Memphis, Tennessee. The organization employs over 212,000 people.

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