Experience & Customer Service Intern

    Erie Insurance Group logo

    Erie Insurance Group

    Since 1925, we've been providing the protection you need and the service you expect – all at a great price.

    5,001-10,000 employeesFounded 1925Erie, PAInsurance
    Actively hiringPaidSummer 2027Insurance
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    Best applied by Oct 9

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    About the role#

    This internship provides an opportunity to gain professional experience within the Experience and Customer Service departments at Erie Insurance Group. You will work on projects aligned with current business priorities while gaining a broader understanding of how these functions support the organization. The program includes mentorship, networking opportunities with senior leaders, and participation in developmental activities alongside other interns.

    What you'll do#

    • Contribute to projects and assignments that support business goals.
    • Collaborate with leaders, mentors, and team members across the organization.
    • Gather, organize, and analyze information to support business decisions.
    • Apply critical thinking and problem-solving skills to assigned challenges.
    • Develop recommendations, solutions, or project deliverables.
    • Participate in meetings, job-shadowing, and developmental experiences.
    • Communicate project progress, findings, and outcomes to stakeholders.
    • Verify and enter data into systems.
    • Conduct research and assist in creating presentations.
    • Perform special projects as required.

    What you'll need#

    • Current enrollment at an accredited college or university.
    • Completion of your sophomore year in a Bachelor's degree program.
    • A minimum cumulative GPA of 3.0 is highly preferred.
    • Working knowledge of word processing, spreadsheet, and presentation software.

    Location & details#

    • This is a full-time, paid summer internship for 2027.
    • The role is on-site in Pennsylvania.
    • Interns aligned with Customer Service will report to the Westport Office in Millcreek.
    • Interns aligned with Experience will report to the Home Office Campus in Erie.
    • Applicants must be authorized to work in the United States without the need for current or future immigration sponsorship.

    About Erie Insurance Group

    Erie Insurance Group provides auto, home, business, and life insurance products. Founded in 1925, the company operates across 12 states and the District of Columbia. It maintains headquarters in Erie, Pennsylvania, and employs over 6,000 people. The firm functions as a public company and holds a portfolio of nearly 7 million policies.

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    How to get in at Erie Insurance Group

    Applying early is your best strategy for securing an internship at Erie Insurance Group, as recruiters often review candidates in the order they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, which helps you apply among the first before the pile grows. You gain a significant advantage by getting your application into the system before the volume of candidates peaks. Reaching out to the right person is more effective than waiting for a response from a general portal. Intern Insider surfaces the recruiters behind the company roles so you can reach out directly to ask about the position or a potential referral. This direct approach materially improves your response rates compared to submitting a resume into a queue.

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