About the role#
Admissions Front Desk Student Workers support the daily operations of the Admissions Office. You will assist with front of house tasks, process paperwork, and provide administrative support to the staff.
What you'll do#
- Manage incoming and outgoing phone calls.
- Greet and assist walk-in visitors.
- Perform data entry, filing, and process incoming mail.
- Help students and families navigate admissions forms, event registration, and portal access.
- Maintain office organization, inventory, and supply levels.
- Complete errands across campus as needed.
- Support admissions staff during occasional day or weekend events.
- Communicate with prospective students via email and phone to answer questions.
- Handle sensitive information while maintaining strict confidentiality.
What you'll need#
- Current enrollment as a full-time student at ESU.
- A minimum 2.5 cumulative and semester GPA.
- Good academic and judicial standing.
- Availability to work at least 10 hours per week.
- Basic computer skills.
- Strong customer service, communication, and phone skills.
- Knowledge of campus offices, events, and offerings.
- Understanding of the Family Educational Rights to Privacy Act (FERPA).
- Ability to interact professionally with visitors and callers.
Location & details#
- This position is located on-site in Pennsylvania.
- Work is part-time and follows a rolling term.
About East Stroudsburg University of Pennsylvania
East Stroudsburg University of Pennsylvania is a comprehensive university located in the northeastern part of the state. It operates as one of the 14 institutions within the Pennsylvania State System of Higher Education. The school began in 1893 as the East Stroudsburg Normal School. It currently offers over 50 undergraduate programs along with various master and doctoral degrees to a student body of more than 5,600 people.
How to get in at East Stroudsburg University of Pennsylvania
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