About the role#
Delta Dental of Michigan is looking for an intern to support our compliance training and technology team. This role focuses on the daily operations of our Learning Management System and the creation of training materials. You will work with various departments to ensure our training content is accurate, accessible, and effective.
What you'll do#
- Design and develop training content and curriculum.
- Maintain job-aids and how-to guides for our Learning Management System.
- Provide daily support for the Learning Management System and related technologies.
- Resolve system or user issues as they arise.
- Upload and manage content within SharePoint, the LMS, and Articulate.
- Assist with audit requests by gathering and providing relevant evidence.
- Prepare and deliver reports for content owners.
What you'll need#
- Current enrollment as a Sophomore, Junior, or Senior in a bachelor's degree program, such as Business Administration, Human Resources, Communications, or Computer Science.
- Proficiency with Microsoft 365, including Word, Excel, PowerPoint, and Planner.
- Strong writing skills and the ability to communicate effectively.
- A creative approach to presenting information.
- Strong organizational skills and the ability to manage your own time.
- Ability to solve problems in a busy environment.
- Experience with SharePoint, Power Automate, Power BI, Snagit, Articulate, or Camtasia is a plus.
- Skills in video editing, instructional design, or graphic design are also a plus.
Location & details#
- This is a part-time, paid internship.
- The role is based in Okemos, Michigan.
- This position follows a hybrid work model.
About Delta Dental of Michigan
Delta Dental of Michigan operates as a dental plan administrator. Founded in 1957, the organization is based in Okemos, Michigan. It manages two large networks of participating dentists and provides coverage to millions of people. The company functions as a nonprofit entity.
How to get in at Delta Dental of Michigan
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