Knowledge Management & Digital Training Intern

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    Cox Enterprises

    10,001+ employeesAtlanta, GeorgiaTechnology, Information and Media
    Actively hiringPaidRemote-friendlySummer 2027Technology, Information and Media
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    About the role#

    This internship is a full-time position for Summer 2027. You will work with the Knowledge Management Director and the Business Leadership Team at vAuto to create and update training content for in-field teams. This role involves turning complex software information into practical training materials that are used by internal staff. You will gain hands-on experience in operations and learning development while working on projects that are implemented by Performance Management.

    What you'll do#

    • Design, develop, and validate weekly knowledge management articles.
    • Create new learning and training content, including content outlines and job aids.
    • Develop knowledge checks specifically for adult learners.
    • Collaborate with business stakeholders across Performance Management, Support, and Leadership.
    • Present learning content to large groups of Performance Managers, Sales Specialists, and Performance Consultants.
    • Manage multiple project tasks and deadlines at the same time.
    • Build professional relationships and network with peers and leadership.

    What you'll need#

    • Current enrollment at an accredited university pursuing a degree in instructional design, education, communications, business, or a related field.
    • Ability to organize complex information logically and explain difficult topics simply.
    • Confidence as a presenter with strong communication and collaboration skills.
    • Creativity and the ability to pivot quickly when priorities change.
    • Experience as a self-starter who works well with minimal supervision.
    • Proficiency in Microsoft Office and comfort learning new software.
    • Authorization to work in the United States without the need for current or future sponsorship.
    • An interest in the automotive industry or in developing adult learners.

    Location & details#

    • This position is based in the United States and offers a hybrid or remote work modality.
    • This is a paid internship.
    • Pre-employment drug testing is required.

    About Cox Enterprises

    Cox Enterprises is a technology, information, and media company based in Atlanta, Georgia. It was founded in 1898. The organization operates through major divisions including Cox Communications and Cox Automotive. Its work focuses on broadband communications, mobility, and sustainability.

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