About the role#
This internship with the Technology Operations team provides practical experience supporting Microsoft 365 services for a global workforce. You will work on monitoring systems, resolving technical issues, and assisting with project deployments. The role involves partnering with support teams to improve operational documentation and user service.
What you'll do#
- Monitor and maintain collaboration services, with a specific focus on Microsoft 365.
- Manage incident and task-related work by using existing knowledge-base and solution documentation.
- Support users during production and project-based deployments of Microsoft 365 technologies.
- Work with first- and second-level support teams to resolve issues and provide training.
- Develop and document operational processes and identify opportunities for continuous improvement.
What you'll need#
- Current enrollment in an undergraduate or graduate degree program for Information Technology, Computer Science, Information Systems, or Computer Engineering.
- A graduation date of December 2027 or later.
- Working knowledge of Windows environments, Microsoft Office, and web-based applications.
- Strong skills in troubleshooting, communication, and task management.
- Availability for a 10-week period during Summer 2027.
Location & details#
- This position is based in Charlotte, North Carolina.
- The role is on-site.
- This is a full-time, paid internship for Summer 2027.
- This position does not offer immigration sponsorship.
About Corning Incorporated
Corning Incorporated operates as a manufacturer in the glass, ceramics, and concrete sectors. Founded in 1851, the company maintains its headquarters in Corning, New York. It employs over 22,000 people across its global operations. The firm focuses on optical communications, mobile consumer electronics, display technology, automotive components, and life sciences equipment.
How to get in at Corning Incorporated
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