About the role#
The Desk Assistant supports front desk operations at Marshall University residence halls. This is a paid student position reporting to the Assistant Director of Operations. You will assist with administrative tasks and serve as a point of contact for residents.
What you'll do#
- Monitor building access from the front desk.
- Handle incoming calls and distribute resident packages.
- Process loan key check-ins and check-outs.
- Help residents submit work order requests.
- Enforce residence hall, university, campus, state, and federal policies.
- Maintain confidentiality regarding student and staff discipline.
- Follow the established dress code and work schedule.
- Complete other tasks as assigned.
What you'll need#
- Current enrollment as a student at Marshall University.
- High school diploma.
- Minimum cumulative GPA of 2.4 for undergraduates or 3.0 for graduate students.
- Availability to work at least 8 hours per week, plus 20 hours total during school breaks.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Strong verbal communication and customer service skills.
- Ability to operate office equipment like telephones and photocopiers.
- Basic typing and filing skills.
- Ability to lift or move up to 35 pounds.
Location & details#
- Location: Huntington, West Virginia.
- Modality: On-site.
- Schedule: Up to 20 hours per week.
- Term: Rolling.
About COCM
COCM provides management and consulting services for on-campus housing communities. Founded in 1990, the firm operates out of Vestavia Hills, Alabama. It currently manages housing for over 35,000 students across more than 35 campuses in the United States. The company employs 259 people and offers services ranging from facilities maintenance to residence life.
How to get in at COCM
Applying early gives you a distinct advantage because recruiters review applications before the pile grows. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you can be among the first to submit your materials. This timing often matters more than you might think when competition is high. You can also reach out to recruiters directly to ask about the role or a referral, which materially improves your response rates. Intern Insider surfaces the recruiters behind COCM roles so you can make that connection yourself. It is a more effective approach than waiting for a response from a general portal.
