About the role#
The Technical Support Specialist Intern provides in-field service and support for CLAAS machinery. You will work directly with dealers and customers to resolve technical issues, perform equipment repairs, and conduct field tests. This role involves close collaboration with the Field Support and Warranty Manager to track territory activity and report on product performance.
What you'll do#
- Provide technical support at dealer locations, customer sites, and in the field.
- Investigate equipment concerns and identify effective resolutions.
- Perform repairs on assigned machinery as needed.
- Conduct field test activities and assist with Product Improvement Programs.
- Fabricate, install, and instrument parts for field validation.
- Present test results to the Service, Product Management, and Engineering groups.
- Review service documents and manuals to support the office team.
- Report on customer visits and territory activity on a weekly and daily basis.
- Participate in internal training programs.
What you'll need#
- Currently pursuing a Bachelors degree in a technical field, or equivalent experience.
- Background in agricultural equipment operation, maintenance, and repair is preferred.
- Ability to analyze equipment performance and identify solutions.
- Strong written and oral communication skills.
- Proficiency in Microsoft Windows and Office applications.
- High attention to detail and ability to manage a high volume of work.
- Valid driver’s license and a valid passport.
- Eligibility to work in the U.S.
Location & details#
- Location: Omaha, Nebraska.
- Term: Summer 2027.
- Modality: On-site.
- Compensation: This is a paid position.
- Travel: Expect 60% to 100% travel, including extended stays of 1-4 weeks to support harvest activities.
About CLAAS
CLAAS manufactures agricultural engineering equipment including tractors, harvesters, and balers. The company produces farming information technologies and digital solutions for the global agricultural market. Founded in 1913, it remains a privately held business based in Harsewinkel, Germany. It employs over 10,000 people and operates across 140 countries.
How to get in at CLAAS
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